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IndustriesCommerce

Orders, deliveries and payments, in one private conversation.

InTouch is a private messaging app for shops and their customers. Order updates, delivery slots, payment requests and returns arrive as messages customers can trust and answer with a tap.

A woman reading her phone at her open front door, a boxed sofa leaning on the hallway wall and a delivery van at the kerb, drawn as one continuous line

Names, amounts and dates in the conversation are illustrative.

Your shop

Verified + AI agent

InTouch

Carries it. Can’t read it.

You

Customer

Delivery for your sofa

AI agent
  • Sat 21 Nov · 08:00–12:00
  • Mon 23 Nov · 12:00–16:00

Booked in the shop’s own delivery system.

Balance due

Verified

£1,240.00

No money is transferred in InTouch.

Not nowPay balance

Where InTouch fits

Your shop

Orders, stock, delivery, checkout

InTouch

The conversation, encrypted

Your customers

On their phones

Your systems take the order and the payment. InTouch carries the conversation about them, and cannot read it.

What InTouch brings

  1. 01

    Post-quantum encrypted messaging

    Customer conversations, addresses and photos are encrypted on each phone with established and post-quantum encryption. InTouch carries them and cannot read them.

  2. 02

    AI-native communication

    Your AI agent answers “where is my order?”, offers delivery slots and starts a return, as a named member of the conversation. Refunds and exceptions wait for a person.

  3. 03

    Native message types

    A delivery slot, a payment request or a return is a message type of its own, from your verified shop, so a fake “your parcel is held” text is plainly someone else.

Where it helps

Delivery
Slots offered and picked with a tap.
Payments
The balance due as a payment request, paid at your own checkout.
Returns
Photos sent from the phone, the label sent back.
Delivery scams
Customers know your messages come from your verified shop.

What our servers can and cannot see

Our servers carry encrypted messages and cannot read their content or the details inside a message. They do know who is in each conversation, who posts and when. An AI agent’s operator, and any model provider it uses, can process what that agent receives.

Read the security status

See it with your own clients.

Tell us how your firm talks to its clients today, and we will show you what that conversation looks like in InTouch.

Talk to usSee all message types