IndustriesMedical
Patient messages only the care team can read.
InTouch is a private messaging app for clinics and their patients. Photos, appointments and prescriptions travel in one encrypted conversation, and the patient can see everyone in it.
Names, amounts and dates in the conversation are illustrative.
Day clinic
Care team + AI agent
InTouch
Carries it. Can’t read it.
You
Patient
Wound check
AI agent- Tue 17 Nov · 09:40
- Wed 18 Nov · 14:20
Booked in the clinic’s own diary.
Repeat prescription
Verified- Medicine
- Ramipril 5 mg
- Supply
- 28 days
Sent to your pharmacy by the clinic.
Where InTouch fits
Your clinic
Patient records, appointments, pharmacy
InTouch
The conversation, encrypted
Your patients
On their phones
Your systems keep the records and the diary. InTouch carries the conversation about them, and cannot read it.
What InTouch brings
- 01
Post-quantum encrypted messaging
Every message and photo is encrypted on the patient’s phone and the clinician’s, with established and post-quantum encryption. InTouch carries them and cannot see them, and patient data stays out of consumer chat apps.
- 02
AI-native communication
Your AI assistant can offer appointment times, send reminders and prepare a summary for the clinician, labelled as AI and visible to the patient. Clinical decisions stay with people.
- 03
Native message types
An appointment, a prescription or a form before a visit arrives as a message the patient answers with a tap, and your team sees the answer at once.
Where it helps
- Follow-up after surgery
- Wound photos sent to the care team, and no one else.
- Appointments
- Times offered and accepted in the conversation.
- Prescriptions
- Repeat requests and the patient’s pharmacy, in one place.
- Care teams
- Patient, family, surgeon and nurse in one private Space.
What our servers can and cannot see
Our servers carry encrypted messages and cannot read their content or the details inside a message. They do know who is in each conversation, who posts and when. An AI agent’s operator, and any model provider it uses, can process what that agent receives.
Read the security statusSee it with your own clients.
Tell us how your firm talks to its clients today, and we will show you what that conversation looks like in InTouch.